Terms of Service

1. Service Provider and General

Service provider: JK Musiikkituotanto (auxiliary business name Koodisto Digital), Business ID: 2829298-1, Email: [email protected]. These Terms of Service apply to the KIERTUE application (“Service”). The Service is a tour management application available as an iOS app and web application (PWA). By using the Service, you agree to these Terms of Service in their entirety. If you do not agree, do not use the Service.

2. Description of the Service

KIERTUE is a band tour management application for managing:

• Gigs and tours
• Venues and contacts
• Setlists and songs
• Travel logistics and accommodation
• Guest lists
• Production information and attachments

The Service is intended for professional musicians, bands, and venue staff.

3. Registration and User Account

Use of the Service requires registration. By registering, you agree to provide accurate information and keep it up to date. You are responsible for the security of your account and the confidentiality of your password. Notify us immediately if you suspect unauthorized use of your account. We may suspend or restrict your account if you violate these Terms of Service.

4. Subscriptions and Pricing

The Service offers a free version and paid subscriptions. Paid subscriptions:

• Pricing is €29.90 / month / band (incl. VAT 25.5%)
• The number of bands can be changed at any time
• New users receive a 14-day free trial
• Subscriptions renew automatically every month
• Prices may change — we will notify you 30 days in advance

Upgrade: difference charged immediately. Downgrade: credit deducted from next invoice. Payments are processed by Stripe, Inc. (USA).

5. Right of Withdrawal, Cancellation and Refunds

Under the Finnish Consumer Protection Act (38/1978), Chapter 6, you have a 14-day right of withdrawal for distance sales. A KIERTUE subscription is a continuous digital service, so your right of withdrawal is retained even if you start using the Service. The withdrawal period begins from the conclusion of the contract; withdrawal is made by notifying us unambiguously by email at [email protected]. If you expressly request that use of the Service begin immediately and then withdraw within 14 days, you will be charged a reasonable amount in proportion to the time used (pro rata). During the free trial period, withdrawal is always free of charge. You can cancel your subscription at any time through the Stripe management portal or the app settings; cancellation takes effect at the end of the current billing period. Refund requests are handled on a case-by-case basis.

6. User Obligations

You agree to:

• Use the Service only for lawful purposes
• Not share your account with others
• Not attempt to disrupt or damage the Service
• Not copy or resell the Service
• Comply with all applicable laws
• Being responsible for the lawfulness of the content you enter – because you enter all data yourself and no one enters it on your behalf, you are responsible for having the right to process the third-party personal data you enter (for example guest lists and contacts) and for informing them as required by data-protection law (see section 12)

7. Intellectual Property

The KIERTUE application, its code, design, logo, and content are protected by copyright. All rights reserved. Users own the content they enter. You grant KIERTUE the right to store and process this content to provide the Service.

8. Limitation of Liability and Force Majeure

The Service is provided ”as is”. We recommend keeping your own backups of the content you enter into the Service.

8.1 Business customers. To the extent you use the Service in your business or professional activity:

• KIERTUE does not warrant that the Service will be uninterrupted or error-free
• KIERTUE is not liable for indirect or consequential damages (e.g. lost revenue, loss of data, business interruption) or for malfunctions of third-party services (Stripe, Firebase, Apple)
• KIERTUE’s total liability is limited to the subscription fees paid in the 12 months preceding the event giving rise to liability, or EUR 100, whichever is greater

8.2 Consumer customers. If you use the Service other than for your business activity, you have the mandatory rights provided by consumer protection law. Nothing in these Terms limits those rights, including your right to remedies for a lack of conformity of a digital service under Chapter 5a of the Finnish Consumer Protection Act (repair, price reduction or termination) and to damages as safeguarded by law. The limitations in section 8.1 apply to a consumer only to the extent permitted by consumer protection law.

8.3 Absolute exceptions. Nothing in these Terms limits KIERTUE’s liability for damage caused intentionally or through gross negligence, for personal injury, or any other liability that cannot be limited by law (including a data subject’s right to compensation under Article 82 of the GDPR).

8.4 Force majeure. KIERTUE is not liable for delay or failure to perform caused by an obstacle beyond its reasonable control (e.g. general telecommunications or cloud-service outages, orders of authorities, natural events, industrial action). If the obstacle is material and prolonged, either party may terminate the agreement; this does not limit a consumer’s statutory rights.

8.5 Severability. If any provision is found invalid, the remaining provisions remain in force and the invalid provision is replaced with a permitted one reflecting the original intent as closely as possible.

9. Changes to Terms

KIERTUE reserves the right to modify these Terms. Significant changes will be communicated 30 days in advance. By continuing to use the Service, you accept the updated terms.

10. Governing Law and Dispute Resolution

These Terms are governed by Finnish law. Disputes resolved primarily through negotiation, secondarily in Helsinki District Court. However, a consumer may always bring an action in the district court of their domicile; this right cannot be restricted by an agreement made before the dispute arose. Please contact us first at [email protected] so we can try to resolve the matter together. This does not restrict a consumer’s right to refer the matter to the Consumer Disputes Board or a court.

• Consumer Disputes Board: Unioninkatu 16, 00130 Helsinki, kuluttajariita.fi
• A consumer residing in another EU country may also use the consumer dispute resolution body of their own country or the European Consumer Centres Network (ECC-Net). (The EU ODR platform was discontinued on 20 July 2025.)

Service provider: JK Musiikkituotanto (auxiliary business name Koodisto Digital), Business ID: 2829298-1, [email protected]

11. Venue Manager Accounts

KIERTUE offers a separate Venue Manager account for venues. A Venue Manager account enables:

• Viewing the gig calendar
• Updating technical information
• Maintaining an official profile
• Adding multiple users

The account is free of charge. Tied to an individual venue. Venue Manager users can only see gigs marked as visible by bands. No access to band’s other information.

12. Processing of Personal Data on the User’s Behalf (Data-Processing Addendum)

This section concerns the personal data of third parties that the User enters into the Service (for example the names of guests on guest lists and the contact details of venue and production contacts). For that data, the User (or the User’s band) is the controller and KIERTUE (JK Musiikkituotanto, auxiliary business name Koodisto Digital) is the processor. KIERTUE processes that personal data in accordance with Article 28 of the EU GDPR.

Subject matter, duration, nature and purpose of the processing: KIERTUE processes the personal data to provide the Service (management of tour and production information) for the duration of the agreement. Types of personal data: names, phone numbers and email addresses of third parties and other contact details entered by the User. Categories of data subjects: guests on guest lists and venue and production contacts. The processing is subject to the following terms:

• Processing only on documented instructions: KIERTUE processes the data only to provide the Service and in accordance with the User’s documented instructions, including with regard to any transfer of personal data to a third country, unless mandatory Union or Member State law requires otherwise; in that case KIERTUE shall inform the User of the requirement before processing, unless the law prohibits such information on important grounds of public interest.
• Notification of unlawful instruction: KIERTUE shall immediately inform the User if, in its opinion, an instruction given by the User infringes the EU General Data Protection Regulation or other Union or Member State data-protection law.
• Confidentiality: persons processing the data are bound by confidentiality.
• Security: KIERTUE implements appropriate technical and organisational measures (GDPR art. 32); see the security section of the privacy policy.
• Sub-processors: the User gives a general prior authorisation for the use of sub-processors (listed in the privacy policy). KIERTUE notifies the User of material changes to sub-processors at least 30 days in advance, and the User has the right to object to a change. KIERTUE binds its sub-processors to the same data-protection obligations and remains liable for the acts of a sub-processor as for its own.
• Transfers to third countries: Incoming email is routed using Cloudflare, Inc. (USA); the transfer mechanism is the EU–U.S. Data Privacy Framework (Cloudflare is a framework participant), with EU Standard Contractual Clauses (SCCs) as a binding fallback under Cloudflare’s Data Processing Addendum. If the User personally activates the MCP interface to their own AI assistant, band data is transferred to Anthropic PBC (USA) at the User’s own initiative; the transfer mechanism is the EU Standard Contractual Clauses (SCCs, GDPR Art. 46(2)(c)) incorporated into Anthropic’s Data Processing Addendum, and Anthropic does not use content submitted via the interface to train its models.
• Information to data subjects (art. 14): where the personal data of a third party has not been obtained from that person, the GDPR Article 14 information duty rests with the User acting as controller. As a processor, KIERTUE does not inform data subjects on its own initiative, but assists the User by reasonable means and may provide a ready-made information template for this purpose. The User assesses the applicability of the Article 14(5) exceptions itself.
• Assistance: KIERTUE assists the User by reasonable means in fulfilling data-subject rights (GDPR art. 15–22) and in relation to data breaches and impact assessments (art. 33–36).
• Return and deletion: on termination of the agreement, KIERTUE deletes or returns the data at the User’s choice, unless law requires retention.
• Demonstration: KIERTUE makes available to the User the information necessary to demonstrate compliance with the obligations of Article 28.
• Allocation (business customers): The User is responsible for the lawfulness of third-party personal data entered. As a business customer, the User indemnifies KIERTUE for damages and reasonable costs from a third-party claim to the extent it results from the unlawfulness of content entered by the User, a failure to meet controller obligations, or a breach of these Terms. This does not apply to a consumer.
• GDPR Article 82: if KIERTUE, as a processor, must pay a data subject compensation for damage resulting from the User’s instructions or unlawful data entered by the User, the User reimburses KIERTUE for the part corresponding to the User’s share of responsibility (Article 82(5)). This does not limit the data subject’s right to compensation directly from any party (Article 82(4)).
• The limitations of liability in section 8 also apply to KIERTUE’s liability under this addendum, save where mandatory law provides otherwise. This addendum does not limit a data subject’s right to compensation under Article 82 of the GDPR.